Customer Testimonial

“Jenny was so thorough and clear in explanation… a wonderful facilitator providing a well structured, comprehensive course.

Not only did I gain so much knowledge and skills needed to perform first aid but also I enjoyed learning with such a terrific tutor who made sure the learning atmosphere created was visually and practically well presented, comfortable for the students eager to learn more from such a skilled, professional guide/trainer.

Thank you Jenny, I hope to have you next time.”

Participant attending training in HLTAID003, 20 January 2018

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Auspollen invites people with hay fever (allergic rhinitis) and/or asthma that is made worse by allergens in the air, to evaluate free local AusPollen Apps.  The Apps provide daily levels of pollen in the air and can be accessed on the AusPollen website or via iTunes, Google Play Apps, twitter and facebook.

To help evaluate usefulness of the AusPollen Apps and improve this service, please complete a short questionnaire before and after the pollen season. The questionnaire opened on October 20, 2017 and the weblink is

For more information go to

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New epidemic thunderstorm asthma forecasting system

Following the epidemic thunderstorm asthma event in Victoria in November 2016, the Department of Health and Human Services has been working with the Bureau of Meteorology, the University of Melbourne, Deakin University and other research organisations to develop an epidemic thunderstorm asthma forecasting system.

The system is now operational and providing predictions of the risk of an epidemic thunderstorm asthma event for the current day and the following 2 days. The forecast operates on a scale from low to high and uses a colour coded scale of green (low), orange (moderate) and red (high). You can access the 3 day forecast on the VicEmergency website  or download the VicEmergency app.

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New Instructions for Epipen Autoinjectors

3 second EpiPen®s are now available

EpiPen® and EpiPen® Jr adrenaline (epinephrine) autoinjectors with the 3 second label will start to enter pharmacies in Australia and New Zealand from today (13 June 2017) onwards.   

The devices have not changed, just the instructions on the label, which now include:

  • Reduced injection time from 10 to 3 seconds – this is based on research confirming efficacy and delivery of adrenaline through the 3 second delivery.
  • Removal of the massage step after the injection – this has been found to reduce the risk of tissue irritation.

EpiPen®s with a 10 second label can continue to be used and should not be replaced unless they have been used, are just about to expire or have expired.   All EpiPen®s should now be held in place for 3 seconds, regardless of the instructions on the label.  However, if they are held for 10 seconds it will not affect the way that the adrenaline works.

To access updated ASCIA Action Plans for Anaphylaxis, ASCIA anaphylaxis e-training courses, the 3 second EpiPen® training video and other resources go to

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Customer Testimonials

Please read below more feedback from our course participants:

“Very clear and concise. Ample opportunity to clarify and ask questions. Thanks heaps.”

“Very clear and precise instructions. Plenty of time for completing practical assessment.”

Feedback received from training in Thornbury


“Excellent – I feel very confident doing CPR now unlike previous courses.”

Feedback received from training in Chirnside Park


“The facilitator of this training was outstanding. The delivery was succinct and informative. She was thorough, competent and respectful of prior knowledge in the room. The delivery gave a good balance between practical application in pairs and listening/discussion of information. As a participant I left feeling confident in applying these skills in the workplace and community.”


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